The Environment Agency and Natural Resources Wales are responsible for providing flood warning information to people at risk of flooding in England and Wales. One of the main ways we do this is by sending free automated voice calls. We’ve recently improved this part of the service by switching to Amazon Polly.
Content written in the active voice helps users understand what they have to do to complete tasks. It reduces confusion by making it clear who is responsible for every action.
Over the past year the Environment Agency’s Flood Information Service has been working with Google and their Google Public Alerts system, to create an enhanced flood information platform. We can now proudly say that we are the first UK authority to push flood warnings through Google’s online notification platform.
We had some super pitches to us as ‘Digital Dragons’ in the ‘Pitch to Prototype’ session (at the Flood and Coast 2019 event). So what next?
Cathy Dutton (Interim Head of Interaction Design) reflects on setting up a User Centred Design Community of Practice (COP) for a small team at Defra’s Warrington digital hub.
I’m looking forward to being with dragons - no sadly nothing to do with Game of Thrones - but instead, taking part in the Flood and Coast 2019 ‘Digital Dragons' competition. Something of an honour and a privilege I have to say.
Mattie Yeta, Sustainability Lead, provides an update on the latest meeting of the Joint Sustainable Information and Communication Technologies (ICT) group including a discussion about urban mining and their industry best practice guide.
With this year’s Flood and Coast 2019 Conference getting ever closer to its go live date (June 18), it’s time to pull the cover off the show-stopping, new style ‘Let’s get digital’ final day of the event.
Twelve months on from our initial cross-government discovery, are we getting closer to creating innovative solutions for tracking waste we hear you ask? We are pleased to report that the answer is yes.
The chance of joining Defra as an apprentice Software Developer - my subject of interest, in a department my values closely align with, I knew I had to. Today 2 years later, I am a Web Developer.
