Exports Delivery Lead Neil Johnson explains how, during the last year, a team in Defra’s Digital Data and Technology Services Major Projects function has been working alongside colleagues in the Animal and Plant Health Agency to build a new digital service that will help exporters apply for phytosanitary certificates and shortly, where required, Certificates of Conformity.
Two members of the Digital delivery team responsible for Defra’s flagship Get a Fishing Licence service reflect on their recent experience of navigating the final stage of the Government Digital Service accreditation process, moving the service from Public Beta to Live.
Lead Delivery Manager Alex Knell tells us how a Defra Digital delivery team has played a significant role in the introduction of the UK’s first Clean Air Zone, which launched in Bath this week - the first step towards tackling Bath’s air pollution problem.
Ilia Phoursa, a former financier turned Defra business analyst, lifts the lid on the importance of analysis in helping shape digital solutions, and how achieving a good work life balance can make all the difference.
As International Stress Awareness Week gets underway one of our content designers, Sally Davis, opens up about her own experiences of managing stress and offers some tips for spotting the signs and dealing with them early.
The more steps Defra takes towards becoming a user-centric, service design-focused organisation, the more we learn about changing the way we work and collaborate. That’s made more difficult in an organisation like Defra, which despite our best efforts over many …
Advice for SMEs and policy leads on writing strong user needs and what help you can get from the Defra content team user needs panel.
Would you read government guidance if you didn't have to? "Of course not," says the average citizen. That's why every new page that the Smarter Guidance team creates has to have a user need. If there's no need for someone …
