Ilia Phoursa, a former financier turned Defra business analyst, lifts the lid on the importance of analysis in helping shape digital solutions, and how achieving a good work life balance can make all the difference.
As International Stress Awareness Week gets underway one of our content designers, Sally Davis, opens up about her own experiences of managing stress and offers some tips for spotting the signs and dealing with them early.
The more steps Defra takes towards becoming a user-centric, service design-focused organisation, the more we learn about changing the way we work and collaborate. That’s made more difficult in an organisation like Defra, which despite our best efforts over many …
Advice for SMEs and policy leads on writing strong user needs and what help you can get from the Defra content team user needs panel.
Would you read government guidance if you didn't have to? "Of course not," says the average citizen. That's why every new page that the Smarter Guidance team creates has to have a user need. If there's no need for someone …
