Regular readers will know about Defra's “smarter working” initiative, as explained by our COO Betsy Bassis in a recent blog post. It means adopting a user-centered approach to the processes and services our staff use every day. One of those …
A couple of weeks ago we published a short film about the flood digital service. This second film shows how the service team works and how they put users at the heart of what they do to continually improve how …
Being a Product Manager is about championing the needs of the users of a service. Our team, responsible for the “I want to fish” service (of which buy a rod...
We're committed to smarter working in Defra, and we are starting with small fixes that make people's lives easier. One of those is about opening up access to online video.
...discovery, which leads into alpha, beta and then live. My own recent experiences make me think that while the preparation work done during 'pre-discovery' is incredibly useful, the name “pre-discovery”...
We’re beginning to tell the story of how critical getting data architecture is to 'getting data right' for the Defra group.
The Environment Agency’s flood digital service is used by the public to check for local flood warnings by location as well as current river and sea levels. We spoke to the agile team that developed the service about how they are continually …
...coat it: there’s a lot going on at the moment. Political changes. Organisational changes. People changes. Change has become the new business as usual. That’s why we’re working to become...
Bovine TB is a complex and costly disease in cattle. Bringing Defra’s data together and providing better access and tools will really help us to tackle it.
I want to talk about the subtle shift in communication approach within teams. Effective digital teams are good at trust and openness. It takes time to build behaviours like these,...
