...individual working in the department has a day rate, which covers both the cost of that individual working on a project, as well as any extras such as project support...
Minister Oliver Dowden announcing the GovTech winners at Sprint 18 I was at Sprint 18 last week, where I got some good news: Defra has won a slice of the...
More than a year ago, our predecessor Sally Meecham wrote about Defra’s digital principles, saying how they acted as a useful way of setting out our approach to simplifying services and cutting out complexity. A lot’s happened since then. In …
The more steps Defra takes towards becoming a user-centric, service design-focused organisation, the more we learn about changing the way we work and collaborate. That’s made more difficult in an organisation like Defra, which despite our best efforts over many …
A few weeks ago we posted a blog about how we’ve simplified the waste permits service. We've also made a short film about the agile team working on the service and how they are continually improving it based on feedback from users.
...application. We then put these screens on the wall underneath the full process, to show how much less we could do. We managed to reduce 72 pages to 22 pages,...
We all need to protect personal information, we do this every time we lock our mobile phones, for example. It’s also important that we, as Civil Servants, protect the personal information that others share with us to help us create …
A few weeks ago, we were invited to speak at an internal event for managers in one part of Defra. The subject of our talk was "What are digital skills, and how do we develop them?" We think that good …
...It's an easy and accessible forum for people who want to know more about agile, or ways of putting it into practice, without having to set up meetings, book meeting...
...an invalid postcode, the error message wasn't clear enough. It said: “Please enter a valid postcode in England.” Users seemed to be registering the ‘valid’ part of the instruction, but...
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